State Farm® Insurance Agent Austin Pankevich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Janice Sisk
January 21, 2026
5
out of
5
rating by Janice Sisk
"I enjoyed speaking with Justin today getting all our information and starting our new insurance with State Farm. We got good prices and we're happy. Thanks Justin!!"
We responded:
"Janice, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Austin Pankevich’s Team! "
Terrence Culler
January 19, 2026
5
out of
5
rating by Terrence Culler
"Sean was friendly, honest, thorough, and prompt with his answers to my questions. Appreciated his ability to use information already in the system to expedite the process, timely and accurately. Thanks again and Sean!!! Terry Cullee"
We responded:
"Terrence, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Austin Pankevich’s Team here in our Lawrenceville office. "
Sarah Bell
January 6, 2026
5
out of
5
rating by Sarah Bell
"It was truly a blessing talking with Justin."
We responded:
"Thank you for sharing positive feedback, Sarah! Let us know if you need anything else from us. -Austin"
Nancy Graham
December 30, 2025
5
out of
5
rating by Nancy Graham
"Justin Reppert reached out to me while I was searching online for auto insurance. He answered all my questions, quoted me a much lower rate than I was currently paying, and was extremely efficient and professional. It was a pleasure talking to him ."
We responded:
"Thank you for sharing positive feedback, Nancy! I'll pass along your appreciation to Justin for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
Greta Diguglielmo
December 20, 2025
5
out of
5
rating by Greta Diguglielmo
"We had gotten a quote from our long time broker but we're not happy. Austin bundled our insurance needs and saved us almost a thousand dollars a year. Easy to work with. Explains products so you understand all that is or isn't covered. Would highly recommend giving him the opportunity to look over your insurance and see if he can get you a better rate."
We responded:
"Thank you so much for your kind words, Greta! I’m happy to make your insurance experience simpler for you! My goal is to provide clear explanations and make sure you feel comfortable, so knowing that it resonated with you means a lot to me. If you ever have questions or need help, please don’t hesitate to reach out. Your support means so much! -Austin"
Helen Hunt
December 20, 2025
5
out of
5
rating by Helen Hunt
"upstanding young man! You will enjoy working with him!"
We responded:
"Thank you for the kind words, Helen! We appreciate you taking the time to share positive feedback! -Austin"
Koda Mincey
December 20, 2025
1
out of
5
rating by Koda Mincey
"They gave me a quote that was triple what I'm currently paying for full coverage, I asked for a liability only, it was also more than double what I pay for full coverage. They then completely stopped responding"
Charles Sanborn
December 8, 2025
5
out of
5
rating by Charles Sanborn
"Justin was very helpful, polite, and knowledgeable. It was a pleasure talking with him. You are blessed to have Justin in your employ."
We responded:
"Thank you for sharing positive feedback, Charles! I'll pass along your appreciation to Justin for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
Felisa Ricks
December 3, 2025
5
out of
5
rating by Felisa Ricks
"Sean was very helpful."
We responded:
"Hi Felisa, thank you for leaving us a review. Our team and Sean are thrilled to hear that he has been able to help you! We look forward to the future together so please reach out anytime you need assistance. We will always be here for you! -Austin"
Roderick Smith
November 21, 2025
5
out of
5
rating by Roderick Smith
"Just signed up for auto insurance with Justin. He was helpful, efficient, and friendly. He got me through the process quick and helped me save a lot of money compared to my old insurance company. Also gave me recommendations for some great food spots. I usually hate having to call companies about insurance . But this was easily the best experience I’ve had."
We responded:
"Thank you for sharing positive feedback, Roderick! I'll pass along your appreciation to Justin for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
Terri Dawkins
November 13, 2025
5
out of
5
rating by Terri Dawkins
"Very informative and helpful"
We responded:
"Thank you for sharing positive feedback, Terri! Let us know if you need anything else from us. -Austin"
Trina Heyward
October 3, 2025
5
out of
5
rating by Trina Heyward
"Thank you so much Justin for helping me to get great affordable car and renters insurance."
We responded:
"Thank you for sharing positive feedback, Trina! I'll pass along your appreciation to Justin for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
angie porter
September 18, 2025
5
out of
5
rating by angie porter
"Quick easy and affordable way to buy insurance. Thank you Justin!!"
We responded:
"Thank you for sharing positive feedback, Angie! I'll pass along your appreciation to Justin for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
Seth McCracken
September 16, 2025
5
out of
5
rating by Seth McCracken
"Friendly, informative, & professional!"
We responded:
"Thank you for the five stars! Our team greatly appreciates your positive feedback! Let us know if you need anything. -Austin"
Tempestt Cheever
September 11, 2025
5
out of
5
rating by Tempestt Cheever
"Loved Justin, he was a so pleasant and made this experience so easy! Highly recommended"
We responded:
"Thank you for sharing positive feedback, Tempestt! I'll pass along your appreciation to Justin for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
Farrell Chambers
September 2, 2025
5
out of
5
rating by Farrell Chambers
"Sean is amazing!!! Got me the best coverage for the lowest price!!! Definitely recommend"
We responded:
"Hi Farrell, thank you for leaving us a review. Our team and Sean are thrilled to hear that he has been able to help you find the right coverage for your needs. We look forward to the future together so please reach out anytime you need assistance. We will always be here for you! -Austin"
David Echols
August 21, 2025
5
out of
5
rating by David Echols
"I got a wonderful quote! Lower deductible, more coverage & crazy discounts! So glad! And Sean was The Man! Thanks for everything! You made the transition so smooth."
We responded:
"Hi David, thank you for leaving us a great review. Our team and Sean are thrilled to hear that he has been able to help you find the right coverage for your needs. We look forward to the future together so please reach out anytime you need assistance. We will always be here for you! -Austin"
Amani Brooker
August 18, 2025
5
out of
5
rating by Amani Brooker
"I have been looking for a better rate on my car insurance for months now. I kept getting policies hire than what my car note used to be. I wasn't hopeful about getting a quote from another major insurance company, but after talking to Justin I finally have a rate I can manage. He was super helpful and caring of my situation and got me the best policy he could. Thanks again!"
We responded:
"Hi Amani, thank you for sharing your kind review! Justin and the team are very grateful to hear this review. We always strive to provide knowledgeable and polite service, so we are glad to know that he achieved this with you. Thank you for choosing us, please reach out anytime if you have questions! -Austin"
Crystal Oh
August 11, 2025
5
out of
5
rating by Crystal Oh
"Justin was great to work with. He took the time to answer all my questions, made sure I understood my options, and helped me get a great rate on both my auto and homeowners insurance. He was friendly, professional, and made the process easy from start to finish. Highly recommend!"
We responded:
"Hi Crystal, thank you for sharing your kind review. Justin and the team are grateful to hear this review. We always strive to provide knowledgeable and polite service, so we are glad to know that he achieved this with you. Thank you for choosing us, and we look forward to assisting you again soon. Please reach out anytime if you have any questions! -Austin"
Sabrina Renfroe
August 4, 2025
5
out of
5
rating by Sabrina Renfroe
"What a blessing it is to have this State Farm Agent; Austin and his staff is amazing. I've been in the collections business for over 30yrs and been very successful because of the way you treat people and show compassion towards everyday life's issues. People pay people again I can't stress this enough. So, with that being said I will always pay Austin and his staff for being kind and just doing a great service to others and ME! Shelby is the best......."
We responded:
"Thank you so much for your kind words, Sabrina! It means a lot to my team and me that you appreciate our dedication to providing efficient customer service and meeting your insurance needs. We're always happy to assist you and are so grateful for your support! If there's anything you need help with, you're welcome to reach out anytime. -Austin"
Hannah McCain
July 25, 2025
5
out of
5
rating by Hannah McCain
"Austin and his team truly know the meaning of great service! They always look to find the lowest rates and truly take their time to help customers! Shelby is always so helpful and always points us in the right direction!"
We responded:
"Thank you for the five stars, Hannah! We really appreciate you taking the time to leave us positive feedback! If you have any questions or need assistance with anything, we're always here to help. -Austin"
SSJ Slim
July 10, 2025
5
out of
5
rating by SSJ Slim
"Great guy and really helpful. Followed up like he said he would. Definitely recommend"
We responded:
"We appreciate your positive review!! It's awesome to know we were helpful during your interaction! We're happy to help if there's anything else you need. -Austin"
Tyquana Ward
July 8, 2025
5
out of
5
rating by Tyquana Ward
"I won’t to give a big thank u to Justin reppert he helped me a lot and took the time to help answer all my questions thank u"
We responded:
"Hi Tyquana, thank you for sharing your kind review! Justin and the team are very grateful to hear this review. We always strive to provide knowledgeable and polite service, so we are glad to know that he achieved this with you. Thank you for choosing us, and we look forward to assisting you again soon. Please let us know if you ever have any questions! -Austin"
Mallery Fennell
June 26, 2025
5
out of
5
rating by Mallery Fennell
"Austin and his team were a dream to work with after my car accident. They are professional, caring, and make dealing with stressful situations like filing a claim or getting a rental car go smoothly. 10/10 experience!"
We responded:
"Thank you for the wonderful review, Mallery! Your feedback is very appreciated, and I'm glad to hear you had a smooth claim experience! Please don't hesitate to reach out if we can ever be of assistance. -Austin "
John Wells
June 25, 2025
5
out of
5
rating by John Wells
"I got in touch with Austin because my current insurance carrier was raising their rates by a significant amount and I wanted to see what State Farm offered. Austin was able to provide the strong coverage for Auto, Home & Umbrella I was looking for at a much more competitive rate. The process was seamless and personal - it never felt like just a transaction/sale. I couldn't recommend him or his team any higher."
We responded:
"Thank you so much for your kind words, John! I’m happy to make your insurance experience simpler for you! My goal is to provide clear explanations and make sure you feel comfortable, so knowing that it resonated with you means a lot to me. If you ever have questions or need help, please don’t hesitate to reach out. Your support means so much! -Austin"