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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle Worden

Michelle Worden

March 25, 2025

5  out of  5
rating by Michelle Worden
"My representative Sean was awesome. He took the time to go over My old policy and was able to give me the same coverage for less money. Thank you State Farm for working with me and taking the time to give Great coverage for less money."
We responded:
"Hi Michelle, thank you for leaving us a delightful review. Our team and Sean are thrilled to hear that he has been able to help you find the right coverage for your needs. We look forward to the future together so please reach out anytime you need assistance. We will always be here for you! -Austin"
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Kenya Simmons

March 24, 2025

5  out of  5
rating by Kenya Simmons
"Very informative handle everything very professional time effective and answer every question I needed to be answered very professional I would definitely turn friends and family members on to his services."
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Shelley Sisk Maddox

March 20, 2025

5  out of  5
rating by Shelley Sisk Maddox
"Not Your Typical Agent. They Are Awesome People. Will Help You & Save You Money However Possible."
We responded:
"Thank you so much for the kind words! We're thrilled to hear that you had a great experience with us. Our team always strives to go above and beyond to help, and we're so glad that it made a difference for you. We truly appreciate your support and look forward to helping you again in the future!"
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Sara Rawlins

March 4, 2025

5  out of  5
rating by Sara Rawlins
"Shelby should get a raise for all the crazy questions I ask her. She has the patience of Job. Thank you for helping me navigate my Home Owner's Insurance account. You are the best!"
We responded:
"Hi Sara, thank you for leaving us a great review. Shelby and the team are delighted to hear that she has been able to assist with all your questions and that she has been patient with you. Thank you for trusting us with your insurance needs and please let us know if we can assist you in any way! We are here to help! -Austin"
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Dennis Turnham

March 4, 2025

5  out of  5
rating by Dennis Turnham
"Everyone I encounter in Austin's office is a topnotch professional, and handle all of my problems with a smile. Recently, they helped me correct a problem that I HAD CAUSED. Due to their high regards to customer service, they patiently helped me navigate through the issue and solve the problem. It's nice to know that they "have my back!""
We responded:
"We truly appreciate your kind words, Dennis. Our team is ecstatic to see that we have assisted you with all your problems including your recent one. Our team is dedicated to providing excellent service so please let us know if there is anything we can do to help you! -Austin"
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Caitlyn McNichols

February 21, 2025

5  out of  5
rating by Caitlyn McNichols
"Austin is super helpful and easy to work with. He was quick to help us get our homeowners insurance set up when we moved from FL to GA and helps get our vehicles switched over quickly to ensure we were all set. He is very communicative and makes sure you are fully aware of all your options."
We responded:
"Hi Caitlyn, thank you for the wonderful review. We are delighted to hear that we have been able to assist you with your home and auto insurance. Thank you for trusting us and please reach out if you ever need anything. Our team is more than happy to help you! -Austin "
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Bill Lanthrip

January 31, 2025

5  out of  5
rating by Bill Lanthrip
"Cameron was polite, helpful, and easy to do business with."
We responded:
"Thank you for sharing positive feedback, Bill! I'll pass along your appreciation to Cameron for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
Profile photo of Yaakov Ben Shalom

Yaakov Ben Shalom

January 22, 2025

5  out of  5
rating by Yaakov Ben Shalom
"They are very knowledgeable and helpful."
We responded:
"We appreciate you taking the time to leave us a five-star rating, Yaakov! It feels really good to know that you found us helpful! If you need any further assistance or have questions, feel free to contact us directly. -Austin"
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Erick Ogg

January 17, 2025

5  out of  5
rating by Erick Ogg
"Great"
We responded:
"Hi Erick, thank you for sharing your 5-star review. We truly appreciate you saying our service is great and we are happy to be able to serve you. Next time you need us, please do not hesitate to reach out. We are here to help! -Austin"
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Dj Presidential

December 25, 2024

5  out of  5
rating by Dj Presidential
"Amazing agent, very friendly and knowledgeable about information regarding policy and issues or questions you might have. I highly recommend Camron"
We responded:
"We appreciate your review and recommendation! Cameron is glad he could help you out with your insurance needs! Feel free to reach out if you need anything else. Thank you for allowing us to serve you! -Austin"
Profile photo of Kwane Moore

Kwane Moore

December 20, 2024

5  out of  5
rating by Kwane Moore
"Great service since I started with Austin Pankevich state Farm"
We responded:
"Thank you so much for leaving us positive feedback! You're very welcome, and we're happy to help! -Austin"
Profile photo of James Jackson

James Jackson

December 18, 2024

5  out of  5
rating by James Jackson
"Great communication!!! Awesome Customer Service!!! Thanks to the Pankevich Team!!!!"
We responded:
"Thank you very much for your kind words, James! It means a lot to my team and me that you appreciate our dedication to providing efficient customer service and meeting your insurance needs. We're always happy to assist you and are so grateful for your support! If there's anything you need help with, you're welcome to reach out. -Austin"
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Ashley Nuqui

December 17, 2024

5  out of  5
rating by Ashley Nuqui
"Austin is such a pleasure to work with! He is always there when we have questions, and makes it super simple and easy to understand the different offerings. Highly recommend working with Austin!"
We responded:
"Thank you for sharing this kind review, Ashley. We are thrilled to hear that we made your insurance process easy and could answer any questions you had. If you are in need of assistance again, please do not hesitate to reach out. We are always happy to help! -Austin"
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Kelley Stillman

November 25, 2024

5  out of  5
rating by Kelley Stillman
"Cameron is super friendly, informative and helpful. He saved me a ton of money on my policy, too! I appreciate it!!!"
We responded:
"Thank you for sharing positive feedback, Kelley! I'll pass along your appreciation to Cameron for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
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Robert Crowe

November 21, 2024

5  out of  5
rating by Robert Crowe
"Great job, in being considerate, answered questions politely, and helped in every aspect."
We responded:
"Thank you so much, Robert, for your five stars and kind words! Our team greatly appreciates your support! Feel free to contact us if you need anything. -Austin"
Profile photo of Alexander Scott

Alexander Scott

November 15, 2024

5  out of  5
rating by Alexander Scott
"I'm happy I chose State Farm!!!!"
We responded:
"We're so happy you chose us too, Alexander! Thank you very much for your support. We're grateful for the opportunity to serve you! -Austin"
Profile photo of Charles Thorn

Charles Thorn

November 14, 2024

5  out of  5
rating by Charles Thorn
"This is a great company. Very personable and Austin and his wife Shelby are awesome people. Best Insurance company I've ever had."
We responded:
"Thank you so much for the kind words, Charles! Shelby, the rest of the team, and I truly appreciate you taking the time to share your experience. We're so glad to hear it's been positive—it’s our goal to make insurance as simple and personal as possible. We’re lucky to have you as a customer, and we’ll keep doing all we can to make sure you’re well taken care of. Thanks again for your support! -Austin"
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Erin Witcher

November 9, 2024

5  out of  5
rating by Erin Witcher
"Austin and his team are extremely knowledgeable and helpful. Highly recommend this agency!"
We responded:
"Thank you very much, Erin! My team and I really appreciate your kind words and recommendation! We're happy to help, so just let us know whenever you need anything. -Austin"
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Diego Tello

November 7, 2024

5  out of  5
rating by Diego Tello
"Austin took great care of us! And Shelby’s great Spanish skills made communication so much easier. 10/10 recommend!"
We responded:
"This makes me so happy to hear, Diego! It's wonderful to know that our team having bilingual members like Shelby has been beneficial for you! Thank you so much for your kind review and recommendation. We all really appreciate your support! -Austin"
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Jennifer Genevicz

October 25, 2024

5  out of  5
rating by Jennifer Genevicz
"Absolutely the best insurance agent! I am so happy that my family has Austin in our corner. Austin answered all my calls and he made many calls to get answers I wasn't able to get. Truly proactive and offers that rare, old-school customer service you just don't find anymore. Highly recommend Austin and his staff!!!"
We responded:
"Thank you so much for your amazing review, Jennifer! I’m truly grateful to assist you and your family with your insurance needs. I'm also very glad to hear that my efforts have made a real difference for you! Your recommendation means the world to my team and me, and we're here for you any time you need us. Thank you again for your support. -Austin"
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Heather Wyche

October 24, 2024

5  out of  5
rating by Heather Wyche
"I had exceptional service from Sean! 10/10 will be recommending!"
We responded:
"Thank you very much, Heather, for sharing your experience and recommending Sean! We're proud to have him on our team, and I'm pleased to know that your experience with him was positive. If you need help with anything else, just let us know! -Austin"
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Joseph L Floyd

October 24, 2024

5  out of  5
rating by Joseph L Floyd
"Sean was able to save us over $120/ month with great care. Everything was done with no issues Thanks"
We responded:
"This is awesome to hear, Joseph! I'm glad Sean was so helpful and found money-saving opportunities for you! I'll make sure he sees your kind review. If you have any questions regarding your policies, please feel free to reach out. -Austin"
Profile photo of Trent Little

Trent Little

October 15, 2024

5  out of  5
rating by Trent Little
"Austin makes the insurance experience easy. He is super knowledgeable and able to explain policies in layman’s terms. He is always willing to answer questions and get you the best price. Can’t recommend him and his staff enough!"
We responded:
"Thank you so much for your kind words, Trent! I’m happy to make your insurance experience simpler for you! My goal is to provide clear explanations and make sure you feel informed, so knowing that it resonated with you means a lot to me. If you ever have questions or need help, please don’t hesitate to reach out. Your support means so much! -Austin"
Profile photo of Nick Hamby

Nick Hamby

October 9, 2024

5  out of  5
rating by Nick Hamby
"My agent Sean dirsus is a great help and is very communicative was a tremendous help with my insurance needs and I recommend giving your business to this agency. 10/10"
We responded:
"Thank you for your feedback, Nick! I’m thrilled to hear about your positive experience with Sean. It's wonderful to know he met your needs effectively, and your recommendation means so much to us! We're here if you ever need anything. -Austin"
Profile photo of Alex Robinson

Alex Robinson

September 20, 2024

5  out of  5
rating by Alex Robinson
"10/10! I highly recommend Austin and his team. They have been so helpful throughout the process of buying insurance to filing claims. Austin has been very professional and knowledgeable in every conversation we’ve had. The best of the best!"
We responded:
"Thank you so much for this wonderful review, Alex! Your kind words really made my day, and I’m grateful for your support. It’s been a pleasure helping you through the process, and I’m thrilled to hear you had a positive experience. If you need anything else, feel free to reach out! -Austin"