
State Farm® Insurance Agent Austin Pankevich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sara Rawlins
March 4, 2025
"Shelby should get a raise for all the crazy questions I ask her. She has the patience of Job. Thank you for helping me navigate my Home Owner's Insurance account. You are the best!"
"Hi Sara, thank you for leaving us a great review. Shelby and the team are delighted to hear that she has been able to assist with all your questions and that she has been patient with you. Thank you for trusting us with your insurance needs and please let us know if we can assist you in any way! We are here to help! -Austin"
Dennis Turnham
March 4, 2025
"Everyone I encounter in Austin's office is a topnotch professional, and handle all of my problems with a smile. Recently, they helped me correct a problem that I HAD CAUSED. Due to their high regards to customer service, they patiently helped me navigate through the issue and solve the problem. It's nice to know that they "have my back!""
"We truly appreciate your kind words, Dennis. Our team is ecstatic to see that we have assisted you with all your problems including your recent one. Our team is dedicated to providing excellent service so please let us know if there is anything we can do to help you! -Austin"
Caitlyn McNichols
February 21, 2025
"Austin is super helpful and easy to work with. He was quick to help us get our homeowners insurance set up when we moved from FL to GA and helps get our vehicles switched over quickly to ensure we were all set. He is very communicative and makes sure you are fully aware of all your options."
"Hi Caitlyn, thank you for the wonderful review. We are delighted to hear that we have been able to assist you with your home and auto insurance. Thank you for trusting us and please reach out if you ever need anything. Our team is more than happy to help you! -Austin "
Bill Lanthrip
January 31, 2025
"Cameron was polite, helpful, and easy to do business with."
"Thank you for sharing positive feedback, Bill! I'll pass along your appreciation to Cameron for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
Yaakov Ben Shalom
January 22, 2025
"They are very knowledgeable and helpful."
"We appreciate you taking the time to leave us a five-star rating, Yaakov! It feels really good to know that you found us helpful! If you need any further assistance or have questions, feel free to contact us directly. -Austin"
Erick Ogg
January 17, 2025
"Great"
"Hi Erick, thank you for sharing your 5-star review. We truly appreciate you saying our service is great and we are happy to be able to serve you. Next time you need us, please do not hesitate to reach out. We are here to help! -Austin"
Dj Presidential
December 25, 2024
"Amazing agent, very friendly and knowledgeable about information regarding policy and issues or questions you might have. I highly recommend Camron"
"We appreciate your review and recommendation! Cameron is glad he could help you out with your insurance needs! Feel free to reach out if you need anything else. Thank you for allowing us to serve you! -Austin"
Kwane Moore
December 20, 2024
"Great service since I started with Austin Pankevich state Farm"
"Thank you so much for leaving us positive feedback! You're very welcome, and we're happy to help! -Austin"
James Jackson
December 18, 2024
"Great communication!!! Awesome Customer Service!!! Thanks to the Pankevich Team!!!!"
"Thank you very much for your kind words, James! It means a lot to my team and me that you appreciate our dedication to providing efficient customer service and meeting your insurance needs. We're always happy to assist you and are so grateful for your support! If there's anything you need help with, you're welcome to reach out. -Austin"
Ashley Nuqui
December 17, 2024
"Austin is such a pleasure to work with! He is always there when we have questions, and makes it super simple and easy to understand the different offerings. Highly recommend working with Austin!"
"Thank you for sharing this kind review, Ashley. We are thrilled to hear that we made your insurance process easy and could answer any questions you had. If you are in need of assistance again, please do not hesitate to reach out. We are always happy to help! -Austin"
Kelley Stillman
November 25, 2024
"Cameron is super friendly, informative and helpful. He saved me a ton of money on my policy, too! I appreciate it!!!"
"Thank you for sharing positive feedback, Kelley! I'll pass along your appreciation to Cameron for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
Robert Crowe
November 21, 2024
"Great job, in being considerate, answered questions politely, and helped in every aspect."
"Thank you so much, Robert, for your five stars and kind words! Our team greatly appreciates your support! Feel free to contact us if you need anything. -Austin"
Alexander Scott
November 15, 2024
"I'm happy I chose State Farm!!!!"
"We're so happy you chose us too, Alexander! Thank you very much for your support. We're grateful for the opportunity to serve you! -Austin"
Charles Thorn
November 14, 2024
"This is a great company. Very personable and Austin and his wife Shelby are awesome people. Best Insurance company I've ever had."
"Thank you so much for the kind words, Charles! Shelby, the rest of the team, and I truly appreciate you taking the time to share your experience. We're so glad to hear it's been positive—it’s our goal to make insurance as simple and personal as possible. We’re lucky to have you as a customer, and we’ll keep doing all we can to make sure you’re well taken care of. Thanks again for your support! -Austin"
Erin Witcher
November 9, 2024
"Austin and his team are extremely knowledgeable and helpful. Highly recommend this agency!"
"Thank you very much, Erin! My team and I really appreciate your kind words and recommendation! We're happy to help, so just let us know whenever you need anything. -Austin"
Diego Tello
November 7, 2024
"Austin took great care of us! And Shelby’s great Spanish skills made communication so much easier. 10/10 recommend!"
"This makes me so happy to hear, Diego! It's wonderful to know that our team having bilingual members like Shelby has been beneficial for you! Thank you so much for your kind review and recommendation. We all really appreciate your support! -Austin"
Jennifer Genevicz
October 25, 2024
"Absolutely the best insurance agent! I am so happy that my family has Austin in our corner. Austin answered all my calls and he made many calls to get answers I wasn't able to get. Truly proactive and offers that rare, old-school customer service you just don't find anymore. Highly recommend Austin and his staff!!!"
"Thank you so much for your amazing review, Jennifer! I’m truly grateful to assist you and your family with your insurance needs. I'm also very glad to hear that my efforts have made a real difference for you! Your recommendation means the world to my team and me, and we're here for you any time you need us. Thank you again for your support. -Austin"
Heather Wyche
October 24, 2024
"I had exceptional service from Sean! 10/10 will be recommending!"
"Thank you very much, Heather, for sharing your experience and recommending Sean! We're proud to have him on our team, and I'm pleased to know that your experience with him was positive. If you need help with anything else, just let us know! -Austin"
Joseph L Floyd
October 24, 2024
"Sean was able to save us over $120/ month with great care. Everything was done with no issues Thanks"
"This is awesome to hear, Joseph! I'm glad Sean was so helpful and found money-saving opportunities for you! I'll make sure he sees your kind review. If you have any questions regarding your policies, please feel free to reach out. -Austin"
Trent Little
October 15, 2024
"Austin makes the insurance experience easy. He is super knowledgeable and able to explain policies in layman’s terms. He is always willing to answer questions and get you the best price. Can’t recommend him and his staff enough!"
"Thank you so much for your kind words, Trent! I’m happy to make your insurance experience simpler for you! My goal is to provide clear explanations and make sure you feel informed, so knowing that it resonated with you means a lot to me. If you ever have questions or need help, please don’t hesitate to reach out. Your support means so much! -Austin"
Nick Hamby
October 9, 2024
"My agent Sean dirsus is a great help and is very communicative was a tremendous help with my insurance needs and I recommend giving your business to this agency. 10/10"
"Thank you for your feedback, Nick! I’m thrilled to hear about your positive experience with Sean. It's wonderful to know he met your needs effectively, and your recommendation means so much to us! We're here if you ever need anything. -Austin"
Alex Robinson
September 20, 2024
"10/10! I highly recommend Austin and his team. They have been so helpful throughout the process of buying insurance to filing claims. Austin has been very professional and knowledgeable in every conversation we’ve had. The best of the best!"
"Thank you so much for this wonderful review, Alex! Your kind words really made my day, and I’m grateful for your support. It’s been a pleasure helping you through the process, and I’m thrilled to hear you had a positive experience. If you need anything else, feel free to reach out! -Austin"
Austen Fowler
August 20, 2024
"Austin does a phenomenal job! Just recently switched and wish I would’ve done it sooner. Gives you the best insight and recommendations for what you’re looking for. Highly, highly recommend him for anyone who needs not just insurance, but a professional that’s in their corner and will take care of them through and through!"
"Thank you for the fantastic feedback, Austen! We’re thrilled to hear that my team and I have made such a positive impact and that you’re pleased with the service! Your high recommendation means a lot, and we’re grateful for the opportunity to support you. If there’s anything more we can do, please don’t hesitate to reach out! -Austin"
Good Mo
August 8, 2024
"EXCELLENT Service! Thank You!!!"
"Thank you so much for leaving us positive feedback! You're very welcome, and we're happy to help! -Austin"
John C
July 25, 2024
"Needed a quote in the 11th hour and Cameron did a great job reviewing my policy with me. Great work and very knowledgeable! Highly recommend them."
"We appreciate your review and recommendation, John! Cameron is glad he could help you out with your insurance needs! Feel free to reach out if you need anything else. Thank you for allowing us to serve you! -Austin"