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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelley Stillman

Kelley Stillman

November 25, 2024

5  out of  5
rating by Kelley Stillman
"Cameron is super friendly, informative and helpful. He saved me a ton of money on my policy, too! I appreciate it!!!"
We responded:
"Thank you for sharing positive feedback, Kelley! I'll pass along your appreciation to Cameron for you. I'm glad he was helpful! Let us know if you need anything else from us. -Austin"
Profile photo of Robert Crowe

Robert Crowe

November 21, 2024

5  out of  5
rating by Robert Crowe
"Great job, in being considerate, answered questions politely, and helped in every aspect."
We responded:
"Thank you so much, Robert, for your five stars and kind words! Our team greatly appreciates your support! Feel free to contact us if you need anything. -Austin"
Profile photo of Alexander Scott

Alexander Scott

November 15, 2024

5  out of  5
rating by Alexander Scott
"I'm happy I chose State Farm!!!!"
We responded:
"We're so happy you chose us too, Alexander! Thank you very much for your support. We're grateful for the opportunity to serve you! -Austin"
Profile photo of Charles Thorn

Charles Thorn

November 14, 2024

5  out of  5
rating by Charles Thorn
"This is a great company. Very personable and Austin and his wife Shelby are awesome people. Best Insurance company I've ever had."
We responded:
"Thank you so much for the kind words, Charles! Shelby, the rest of the team, and I truly appreciate you taking the time to share your experience. We're so glad to hear it's been positive—it’s our goal to make insurance as simple and personal as possible. We’re lucky to have you as a customer, and we’ll keep doing all we can to make sure you’re well taken care of. Thanks again for your support! -Austin"
Profile photo of Erin Witcher

Erin Witcher

November 9, 2024

5  out of  5
rating by Erin Witcher
"Austin and his team are extremely knowledgeable and helpful. Highly recommend this agency!"
We responded:
"Thank you very much, Erin! My team and I really appreciate your kind words and recommendation! We're happy to help, so just let us know whenever you need anything. -Austin"
Profile photo of Diego Tello

Diego Tello

November 7, 2024

5  out of  5
rating by Diego Tello
"Austin took great care of us! And Shelby’s great Spanish skills made communication so much easier. 10/10 recommend!"
We responded:
"This makes me so happy to hear, Diego! It's wonderful to know that our team having bilingual members like Shelby has been beneficial for you! Thank you so much for your kind review and recommendation. We all really appreciate your support! -Austin"
Profile photo of Jennifer Genevicz

Jennifer Genevicz

October 25, 2024

5  out of  5
rating by Jennifer Genevicz
"Absolutely the best insurance agent! I am so happy that my family has Austin in our corner. Austin answered all my calls and he made many calls to get answers I wasn't able to get. Truly proactive and offers that rare, old-school customer service you just don't find anymore. Highly recommend Austin and his staff!!!"
We responded:
"Thank you so much for your amazing review, Jennifer! I’m truly grateful to assist you and your family with your insurance needs. I'm also very glad to hear that my efforts have made a real difference for you! Your recommendation means the world to my team and me, and we're here for you any time you need us. Thank you again for your support. -Austin"
Profile photo of Heather Wyche

Heather Wyche

October 24, 2024

5  out of  5
rating by Heather Wyche
"I had exceptional service from Sean! 10/10 will be recommending!"
We responded:
"Thank you very much, Heather, for sharing your experience and recommending Sean! We're proud to have him on our team, and I'm pleased to know that your experience with him was positive. If you need help with anything else, just let us know! -Austin"
Profile photo of Joseph L Floyd

Joseph L Floyd

October 24, 2024

5  out of  5
rating by Joseph L Floyd
"Sean was able to save us over $120/ month with great care. Everything was done with no issues Thanks"
We responded:
"This is awesome to hear, Joseph! I'm glad Sean was so helpful and found money-saving opportunities for you! I'll make sure he sees your kind review. If you have any questions regarding your policies, please feel free to reach out. -Austin"
Profile photo of Trent Little

Trent Little

October 15, 2024

5  out of  5
rating by Trent Little
"Austin makes the insurance experience easy. He is super knowledgeable and able to explain policies in layman’s terms. He is always willing to answer questions and get you the best price. Can’t recommend him and his staff enough!"
We responded:
"Thank you so much for your kind words, Trent! I’m happy to make your insurance experience simpler for you! My goal is to provide clear explanations and make sure you feel informed, so knowing that it resonated with you means a lot to me. If you ever have questions or need help, please don’t hesitate to reach out. Your support means so much! -Austin"
Profile photo of Nick Hamby

Nick Hamby

October 9, 2024

5  out of  5
rating by Nick Hamby
"My agent Sean dirsus is a great help and is very communicative was a tremendous help with my insurance needs and I recommend giving your business to this agency. 10/10"
We responded:
"Thank you for your feedback, Nick! I’m thrilled to hear about your positive experience with Sean. It's wonderful to know he met your needs effectively, and your recommendation means so much to us! We're here if you ever need anything. -Austin"
Profile photo of Alex Robinson

Alex Robinson

September 20, 2024

5  out of  5
rating by Alex Robinson
"10/10! I highly recommend Austin and his team. They have been so helpful throughout the process of buying insurance to filing claims. Austin has been very professional and knowledgeable in every conversation we’ve had. The best of the best!"
We responded:
"Thank you so much for this wonderful review, Alex! Your kind words really made my day, and I’m grateful for your support. It’s been a pleasure helping you through the process, and I’m thrilled to hear you had a positive experience. If you need anything else, feel free to reach out! -Austin"
Profile photo of Austen Fowler

Austen Fowler

August 20, 2024

5  out of  5
rating by Austen Fowler
"Austin does a phenomenal job! Just recently switched and wish I would’ve done it sooner. Gives you the best insight and recommendations for what you’re looking for. Highly, highly recommend him for anyone who needs not just insurance, but a professional that’s in their corner and will take care of them through and through!"
We responded:
"Thank you for the fantastic feedback, Austen! We’re thrilled to hear that my team and I have made such a positive impact and that you’re pleased with the service! Your high recommendation means a lot, and we’re grateful for the opportunity to support you. If there’s anything more we can do, please don’t hesitate to reach out! -Austin"
Profile photo of Good Mo

Good Mo

August 8, 2024

5  out of  5
rating by Good Mo
"EXCELLENT Service! Thank You!!!"
We responded:
"Thank you so much for leaving us positive feedback! You're very welcome, and we're happy to help! -Austin"
Profile photo of John C

John C

July 25, 2024

5  out of  5
rating by John C
"Needed a quote in the 11th hour and Cameron did a great job reviewing my policy with me. Great work and very knowledgeable! Highly recommend them."
We responded:
"We appreciate your review and recommendation, John! Cameron is glad he could help you out with your insurance needs! Feel free to reach out if you need anything else. Thank you for allowing us to serve you! -Austin"
Profile photo of Nichole Pankevich, Realtor

Nichole Pankevich, Realtor

June 24, 2024

5  out of  5
rating by Nichole Pankevich, Realtor
"Austin handles all of my personal insurance needs as well as the needs of many of my clients! Customer service is excellent!"
We responded:
"Thank you for taking the time to leave us a positive review, Nichole! I'm so pleased to hear about your contentment with our service! My team and I are glad to help. Feel free to let us know if you need anything. -Austin"
Profile photo of Garrett Witcher

Garrett Witcher

June 21, 2024

5  out of  5
rating by Garrett Witcher
"Austin and his team will go above and beyond for your insurance needs. Great customer service and always a pleasure to work with. Call his office for your auto, home and life insurance needs."
We responded:
"Thank you very much for your kind words, Garrett! It means a lot to my team and me that you appreciate our dedication to providing efficient customer service and meeting your insurance needs. We're always happy to assist you and are so grateful for your support! If there's anything you need help with, you're welcome to reach out. -Austin"
Profile photo of Treavor Peck

Treavor Peck

June 21, 2024

5  out of  5
rating by Treavor Peck
"5 Stars!! Great communication and made the process easy! Would definitely recommend for all your insurance needs!"
We responded:
"Thank you so much, Treavor, for your five stars and recommendation! Our team greatly appreciates your support! Feel free to contact us if you need anything. -Austin"
Profile photo of Shelby Jackson

Shelby Jackson

June 18, 2024

5  out of  5
rating by Shelby Jackson
"The level of customer service that this agency provides is unmatched - not only does Austin Pankevich personally tends to his customers needs, his team members are also super attentive to any requests from their customers!"
We responded:
"That is very kind of you to say Shelby, thank you so much for your review. I am glad to hear you are happy with the service at our office. Please let us know if there is anything we can help you with. -Austin"
Profile photo of Deondre Wilcox

Deondre Wilcox

June 12, 2024

5  out of  5
rating by Deondre Wilcox
"Just started"
We responded:
"Thank you so much for your five-star review, Deondre! We truly appreciate your feedback regarding your experience so far, and we're delighted that you've taken the first steps on this new journey with us. We're here to help if you need anything! -Austin"
Profile photo of Sydney Peck

Sydney Peck

June 12, 2024

5  out of  5
rating by Sydney Peck
"Austin & his team are outstanding! I just switched my auto & home insurance over to State Farm from another provider and I am now receiving MORE coverage for LESS each month. I can’t thank Austin enough! Austin was extremely helpful and answered all my questions. 10/10 would recommend for all your insurance needs."
We responded:
"Thank you so much for your glowing review, Sydney! You've made our day! We're thrilled to hear that you had such a positive experience with your switch, and we're excited to have you with us! Thank you for choosing our State Farm office for your insurance needs. We greatly appreciate your recommendation and look forward to continuing to serve you! -Austin"
Profile photo of Connie Farmer

Connie Farmer

June 11, 2024

5  out of  5
rating by Connie Farmer
"Austin Pankevich has been handling my insurance needs for a few years. He is always helpful discussing auto. life and renters insurance. He has saved me money still getting all the coverage I need. Austin always answers my call or calls me back quickly. I'm so glad I choose Austin for my State Farm guy."
We responded:
"Thank you for your awesome review, Connie! It's been a pleasure assisting you over the past few years, and I couldn't be more grateful that you've chosen to stay with us for this long! Providing helpful service is important to me, so I'm glad to know that I've met your expectations in that regard. I truly appreciate your support, and I'm here to continue providing help whenever you need it. -Austin"
Profile photo of Terri Jackson

Terri Jackson

June 11, 2024

5  out of  5
rating by Terri Jackson
"Austin got us great deals on our home and auto rates, great customer service, I would recommend him to everyone"
We responded:
"Thank you so much for this glowing review, Terri! I'm glad I could help you with your insurance needs! We're more than happy to assist you if there's anything you need from us. Thanks again for choosing me as your insurance agent. -Austin"
Profile photo of Terri Davis

Terri Davis

June 6, 2024

5  out of  5
rating by Terri Davis
"I was able to communicate with Austin by phone which was perfect because of my schedule. Austin took great care of me."
We responded:
"Thank you so much, Terri! I'm glad we could connect over the phone and that I could help take care of you! We're happy to assist however is most convenient for you. Let us know if there's anything else you need, whether it's in the office or by phone! -Austin"
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Tammy

June 4, 2024

5  out of  5
rating by Tammy
"Austin is very helpful and informative with all my insurance needs."
We responded:
"Thank you for your positive feedback, Tammy! I'm so glad I could assist you with your insurance needs! Making sure you understand your coverage is my top priority, so I'm truly happy to help! Feel free to reach out if you have any other questions. -Austin"